We believe honest is the best policy. We've dedicated this page as an easy reference to outline some of the important things you should know. If you have questions, we run an after school class so you can catch up ;o)
Just B Service style
Always
on
hand
Our service style is a little different to other accommodation establishments. We are always available to you at the end of the phone but there's a good chance you may not meet us face to face. Ore systems are designed that you can arrive, check in, stay and check out with the same level of 'self service' and simplicity that was used to book your room in the first instance. Lots of people appreciate the ease and freedom this offers, but we understand it requires a degree of common sence.
We can't stress it enough, if you have any queries or questions, we are only at the end of the phone, just give us a buzz! 01803 834311
Just B Booking terms
Please Book Direct. You will save £s and £s simply by booking through our own website or by phone on 01803 834311. Booking channels charge us commission and sadly this pushes up the overall price of accommodation.
All Just B reservations will require the first night to be paid as a deposit at the time of booking. The following payment types are accepted:
- Visa debit / Delta / Maestro / switch : All NO CHARGE
- Visa Credit / Mastercard : a charge of 2% will be added
We reserve the right to change your room. Should this be necessary (It nearly never happens) We will only ever move you to a room of the same grade or upgrade you free of charge
All rooms are priced on 2 persons sharing with an additional charge of £15 extra per guest per night. If you have reserved a Studio room and would like additional guests after your reservation has been made, please call us - 01803834311. If additional guests have been staying on the premise and we have not been informed we reserve the right to charge £30.00 per guest per night.
Please
book
direct
Just B Cancellation policy
plans
change
We understand plans change. If you need to cancel or amend your reservation please call us or contact us as soon as you know.
- If you can notify us 14 days or more in advance we can refund your first night's desposit in full.
- If less than 14 days, unfortunatly you will loose your first night's desposit
- In the event of a no show or a reduction in the booking (after the arrival date) No refunds will be issued and the full cost of the stay will be charged
Just B Breakages or damage
We hope we don't need to call on this policy!
However, just to cover ourselves and make sure that we're all singing from the same song sheet...
- Any damages must be paid for. Either the cost of repair or the cost of replacement.
- Lost keys will be charged at £10
- Keys taken home by acccident should be posted back as soon as possible:
Silly me, I accidentally took the key home with me,
St Elmo Cottage
Lake Street
Dartmouth
Devon TQ6 9DR
Oh
dear!
Just dog rules
i'm
bringing
my
dog
At Just B we have a number of dog friendly apartments and in these places only, welcome your dog to stay and hope that they enjoy Dartmouth as much as you do!
We do however have a few ground rules, which are in place for good reason:
- Please ensure your dog is up to date on flea treatments prior to arrival.
- Please bring a sleeping basket for your dog ideally in a crate.
- Whilst at the accommodation, please keep your dog off the furniture. Bare in mind that the next guests may not have pets and will
appreciate you keeping your dog on the floor.
- Do not leave your dog alone in the room. This is very serious and should we find that your dog is alone in the room, we will have no choice but to vacate you without refund. No exceptions.
- Noise - we expect you to keep your dog under control on the premise at all times. If your dog creates exceptional noise we do reserve the right to ask them to leave.
Dogs are generally very welcome in Dartmouth and most of the pubs will allow dogs. There are of course great walks around the area and a lovely park by the higher ferry, so we’re sure your dog will have a great time!
As is always the case, please always pick up after your dog
